Thank you for shopping at Innovative Research Technologies. By placing an order on our website, you agree to be bound by the following Terms & Conditions. Please take a moment to read them. These terms may change from time to time so please check back occasionally for updates.

Payment Methods

We accept: MasterCard, Visa, American Express, Paypal, Company Checks, Purchase Order and Bank Wire. You can Email, Fax, or Call for the bank wire instructions. Please allow 24 to 48 hours for bank wire processing. Your order will be shipped out after clearance of funds.

Credit card: If you are paying by credit card your name and billing address must be entered exactly as they appear on your credit card statement. By using a credit card to pay for your order you authorize Innovative Research Technologies to charge your credit card account for the full amount of your order including all shipping and handling charges and applicable taxes, if any.

 PayPal:
 If you use PayPal to make a payment the process will go through the secure PayPal ordering system. Your address must be confirmed. We typically do not ship to unconfirmed PayPal addresses.

Please make sure that all the required information in your profile is correct before placing an order so we can contact you with any questions regarding your order.

 

Shipping

We use UPS and FED-X to ship out packages. If a shipping carrier is not available for your area we reserve the right to ship your order with another carrier at our discretion.
All items in stock ship within 24 to 48 hours of clearance of payment. Delivery times may vary depending upon the items ordered and shipping carrier. Please note that we do not ship to Post Office Boxes or APO/FPO addresses.

 

 

Sales Tax

Innovative Research Technologies automatically charges applicable sales taxes on all orders shipped to state of Texas unless you have a resale certificate on file. For all other states we do not charge sales tax.

 

Warranty Information

All product is considered used or refurbished and includes a 3-month warranty(some products up to 1-year) from the date of your receipt. Should a defect occur in that time frame, we will replace, repair, or refund the original purchase price at our option.

In no way are we responsible for damages to product mishandled by customers, modified, improperly used according to manufactures specifications, or damanged/ mishandled by third parties. Cosmetic defect and consumable items are not covered by warranty.

Innovative Research Technologies reserves the right to repair, replace, make price adjustment, credit account, or issue a refund for any items returned for warranty service.

 

Returns

All sales are final. Refunds accepted only with prior written, faxed, or e-mail approval. A 20% restocking fee may apply if you are returning an item for reasons other than a failure of product.

You will find we are easy to do business with because we want your business. Just send us a e-mail for more information or for additional details.

 

Order acceptance

Innovative Research Technologies reserves the right to cancel or refuse any order at our sole discretion, regardless of the order status. We also reserve the right to require additional information from you if such information is necessary to process or complete your order. All orders are subject to management review and approval and if found to be invalid due to any reason, are subject to cancellation by management.

 

Order cancellation

At this time our system will not allow you to cancel your order once it is placed. However, if you call and the order has not shipped yet and/or in a stage that we cannot stop the process, then we will try our best to cancel and provide you a full refund of the amount paid minus any transaction fees that may have already occurred. Cancellation will not be possible once your order is shipped. If you find that a mistake or occurance beyond your control forces you to have to return the product after shipment then you must call or email a request for RMA so that we can review and respond to authorize. A 20% restocking and processing fee may apply if approved.

 

Copyrights and Trademarks

All product service names and logos mentioned herein and in linked pages are trademarks, or registered trademarks, of their respective owners. Any use should not be construed as an affiliation of any kind. Innovative Research Technologies hereby authorizes you to use the content on this website for no other purpose than shopping and/or placing an order on this site, or for other tasks associated directly with shopping and/or placing an order on this site. You may not otherwise copy or transmit the contents of this website either electronically or in hard copies. You may not alter the content of this website in any manner.

 

Disclaimer and limitation of liability

Innovative Research Technologies assumes no responsibility for errors or omissions in these materials. These materials are provided "as is" without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for particular purpose, or non-infringement.
Innovative Research Technologies further does not warrant the accuracy or completeness of the information, text, graphics,links or other items contained within these materials. Innovative Research Technologies shall not be liable for any special, indirect, incidental, or consequential damages, including without limitation, lost revenues or lost profits, which may result from the use of these materials. The information on this website is subject to change without notice and does not represent a commitment on the part of Innovative Research Technologies in the future. You further agree that Innovative Research Technologies maximum liability in all circumstances is limited to the purchase price of the products sold. We shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to the products we sells which exceeds this liability limit. Innovative Research Technologies shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not Innovative Research Technologies is apprised of the possibility of such claims or damages. We are not responsible for any offline or online processing errors that have caused by machines or computers. Innovative Research Technologies does not hold any liabilities for any lost of emails due to technical error(s).

 

Typographical and photographical errors

Some images are for display purposes only and may not represent actual products and/or model numbers they are referenced or link to. We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice. Please make sure to check back occasionally for updates.

 

 

Privacy Statement 

We respect your privacy!

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to.

Innovative Research Technologies server software uses the latest in encryption technology to ensure the security of any of your credit card transactions. At the top of the your screen where you would type the URL, the beginning of the address reads https:// instead of the usual http://. The "s" means that the site is encrypted and the data you have typed in your browser will be transmitted securely once you submit your order with any credit card information. In your browser, you will notice a picture icon of a key or padlock that appears locked. This will identify a secure transaction. When you Check Out, a message might pop up and warn you that the data you are about to submit may not be secure. This is a standard message that is part of your browser package, and may be disregarded as long as the key/padlock indicate the site is secured.

Nonetheless, in the event of unauthorized use of your credit card, your liability may be limited by applicable law and regulations, and many banks delete the charges that result from the unauthorized use. Innovative Reseach Technologies DISCLAIMS ALL RESPONSIBILITY FOR UNAUTHORIZED CREDIT CARD USE.

If you prefer not to send your credit card number over the Internet, you may place your order by calling: 1-800-738-2090 or for Int'l call 1-817-560-4125.

If you have any questions, please feel free to call or e-mail us.